Air Rifle Service
Our focus will be on all modern ANSCHÜTZ air rifles starting with the new 9015 and going back to the 8001.
We do not offer service, repairs, or inventory parts on older models. Please contact us at 205-655-7500 so that we can direct you to vendor that handles the older air rifles.
For any warranty claims, we are the only designated warranty service center.
If you have any questions, please contact our email: [email protected]
If you choose a different service provider, be aware that any issues with service will need to be addressed with that provider and may impact any warranty claims on your rifle. Fees charged by any other service provider will not be covered under warranty.
We do not offer service, repairs, or inventory parts on older models. Please contact us at 205-655-7500 so that we can direct you to vendor that handles the older air rifles.
For any warranty claims, we are the only designated warranty service center.
If you have any questions, please contact our email: [email protected]
If you choose a different service provider, be aware that any issues with service will need to be addressed with that provider and may impact any warranty claims on your rifle. Fees charged by any other service provider will not be covered under warranty.
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Service Request Form
Please fill out the Air Rifle Service Request form and include it with the rifle when shipping. | ||
Important..!: If you are sending in your air rifle for service, you must put a cardboard box around any rifle case you are shipping..!! Rifle cases shipped without a covering are often intentionally damaged or stolen..! Any hard case received without a cardboard sleeve will be covered with a new cardboard sleeve before return shipping.
Information on Anschutz Rifle Services
Model range service
We handle warranty repairs and general service for the following models:
9015 - 9003/S2 - 8002 S2 - 8002 - 8001.
**We do not have parts for older models...! We have no parts for the 2002 series (except seal kits). Please contact us at 205-655-7500 and we can direct you to venders that handle older air rifles.**
We stock a full set of replacements parts to handle minor service to a complete overhaul. We only use new factory original parts. Rebuilt items are never used for service or repairs.
9015 - 9003/S2 - 8002 S2 - 8002 - 8001.
**We do not have parts for older models...! We have no parts for the 2002 series (except seal kits). Please contact us at 205-655-7500 and we can direct you to venders that handle older air rifles.**
We stock a full set of replacements parts to handle minor service to a complete overhaul. We only use new factory original parts. Rebuilt items are never used for service or repairs.
Service rates and fees
Shop rate is $90 per hour for non-warranty repair work, not counting any parts necessary. We don't make a practice of over-charging for OEM parts, and bill in 15 minute increments.
Standard air rifle service fees are $50 for inspection and velocity testing. This price covers the replacement of O-rings if needed on the regulator and bolt face.
We test with RWS R-10 pellets for function and velocity. This is covered in the standard service process. If you would like have the rifle tested for general accuracy, we will test with three different lots of RWS R-10 pellets. This accuracy service is an additional $50.
Standard air rifle service fees are $50 for inspection and velocity testing. This price covers the replacement of O-rings if needed on the regulator and bolt face.
We test with RWS R-10 pellets for function and velocity. This is covered in the standard service process. If you would like have the rifle tested for general accuracy, we will test with three different lots of RWS R-10 pellets. This accuracy service is an additional $50.
Important note before shipping
Please verify the air rifle is unloaded before shipping. We have received a few air rifles that had a pellet loaded in the breech. Because the regulator can hold residual pressure after the air cylinder has been removed, this is a serious safety issue.
Also include your air cylinder. We have received rifles in for service without the air cylinder, spent a hour trying to find a leak, only to learn that the problem is with the air cylinder and not the rifle. Drain the air cylinder down to the yellow region on the regulator before shipping. You want some pressure in there to keep the system closed.
If there is a pellet stuck in the barrel, be sure to clearly indicate this on the paperwork. You must also notify us prior to shipping. Failure to do so will add a $500.00 charge to the service fee. Do not send us a loaded rifle.
Also include your air cylinder. We have received rifles in for service without the air cylinder, spent a hour trying to find a leak, only to learn that the problem is with the air cylinder and not the rifle. Drain the air cylinder down to the yellow region on the regulator before shipping. You want some pressure in there to keep the system closed.
If there is a pellet stuck in the barrel, be sure to clearly indicate this on the paperwork. You must also notify us prior to shipping. Failure to do so will add a $500.00 charge to the service fee. Do not send us a loaded rifle.
shipping address
Anschutz North America
Service
7661 Commerce Lane
Trussville, AL
35173-2837
Service
7661 Commerce Lane
Trussville, AL
35173-2837
Maintenance, Service, & Cleaning Information
Today exists a culture in the air rifle shooting sports that believes in waiting until you arrive at an event to have your rifle serviced. This might be one of the worst possible approaches to take for those who are serious about winning, yet it is commonplace among many shooters and needs to come to an end.
The “what if’s” are daunting:
If the above has not completely freaked you out, then you are either supremely confident or bit out of touch with reality. Maintenance and service is not something to fool around with.
Any adjustments made can easily alter the accuracy and feel of the rifle, so much so that it will seem as if you are shooting a completely different rifle after service. Not only will your sight settings need readjustment with a velocity change, but the super-accurate pellets you picked out may no longer be as accurate. This is not the situation you want to be in hours before you head to the firing line.
With a match air rifle, typically if you change one thing, then more changes are needed to balance the internal system. This is where shooters get caught when doing a last-minute servicing at a match or event. What should have been a ten-minute service quickly grows into a two-hour complete overhaul, and then questionable results. Even very good service techs can become bogged down chasing problems inside a neglected rifle.
Air rifles are complex machines, and in many ways they are the Formula 1 of rifle technology. With many integrated parts and complex subsystems, the wide range adjustments and possible failure points can easily overwhelm many shooters. We are here to help..!
Do not wait until the last minute to service your rifle…! You are seriously handicapping yourself by delaying service and maintenance. We see this with an alarming frequency at major events, and there is no reason to do this.
Take advantage of our air rifle service center and stay on top of your maintenance. We are here to support your shooting, much like a pit crew for a race car driver.
The “what if’s” are daunting:
- What if they run out of parts that you need?
- What if the technician is new and not really sure of what they are doing?
- What if there is a long line of other like-minded procrastinators?
- What if there is no technician at your event?
- What if they are reusing O-rings?
- What if they make a small mistake in service and you don’t find out until the rifle fails half-way through the match?
- What if you just traveled half-way around the world to find out the above statements are not fictional?
If the above has not completely freaked you out, then you are either supremely confident or bit out of touch with reality. Maintenance and service is not something to fool around with.
Any adjustments made can easily alter the accuracy and feel of the rifle, so much so that it will seem as if you are shooting a completely different rifle after service. Not only will your sight settings need readjustment with a velocity change, but the super-accurate pellets you picked out may no longer be as accurate. This is not the situation you want to be in hours before you head to the firing line.
With a match air rifle, typically if you change one thing, then more changes are needed to balance the internal system. This is where shooters get caught when doing a last-minute servicing at a match or event. What should have been a ten-minute service quickly grows into a two-hour complete overhaul, and then questionable results. Even very good service techs can become bogged down chasing problems inside a neglected rifle.
Air rifles are complex machines, and in many ways they are the Formula 1 of rifle technology. With many integrated parts and complex subsystems, the wide range adjustments and possible failure points can easily overwhelm many shooters. We are here to help..!
Do not wait until the last minute to service your rifle…! You are seriously handicapping yourself by delaying service and maintenance. We see this with an alarming frequency at major events, and there is no reason to do this.
Take advantage of our air rifle service center and stay on top of your maintenance. We are here to support your shooting, much like a pit crew for a race car driver.
Maintenance & cleaning
The following section is a general overview for cleaning and maintenance of our air rifles. We (at ANA) have made a few small changes to the factory manual to help fill in some missing information and address frequently asked questions.
As with any firearm or air rifle maintenance service or repair, you should wear safety glasses and follow the standard NRA rules for safety. Verify the rifle is unloaded before attempting any work. This is often overlooked on air rifles, and we have received rifles in for service which arrive with a pellet loaded in the barrel!
As with any firearm or air rifle maintenance service or repair, you should wear safety glasses and follow the standard NRA rules for safety. Verify the rifle is unloaded before attempting any work. This is often overlooked on air rifles, and we have received rifles in for service which arrive with a pellet loaded in the barrel!
- Before reading further, go vacuum out your air rifle case. It makes us absolutely crazy when we see all the dust, lint, and debris packed in the corners of an air rifle case. Over time this stuff works its way into your rifle gumming up the trigger and receiver internals. Not sure if this is true? Pull the barreled action out of the stock and look at the bottom of the receiver. Now get your vacuum out of the closet and get to work.
storage and transportation
- The rifle should be protected from dust, sand, moisture, cold, heat, and any other damaging influences (gravity, truck tires, younger siblings, cosmic rays, rough baggage handlers).
- To reduce the risk of breaking the stock during transport, ANSCHÜTZ recommends separating the barreled action from the stock, especially during air travel.
- When not in use, the rifle case/soft case should always be left open to allow moisture to escape. Enclosing a desiccant can reduce the moisture content.
- When the rifle is transported from cold to warm rooms, condensation can form on the metal parts and inside the barrel. If this condensation is not quickly dried off, it can possibly lead to surface rust.
- Congratulations on reading this far.!
Day to day care
- A dry cloth is adequate to clean the aluminum stock. Under no circumstances should you use oil.
- After each use of the rifle, apply a very thin film of oil to the steel parts. If you live in a humid environment, apply a very light coating of oil inside the barrel. Keep in mind this must be removed before next shooting session. In most climates, this is unnecessary if the rifle will be used on a weekly basis. For extended storage times, a light coating of oil in the barrel is suggested.
- No other aids (felt plugs, non-approved grease, etc.) should be used for cleaning the barrel.
- ANSCHÜTZ recommends the use of the Cleaning Kit 507 (Item No.: 001491) for cleaning
- The rifle case / soft case should be cleaned regularly and any dust and fluff removed. Rifle cases and soft cases should have a smooth, dust-repellent lining.
Caution!
- Danger of injury or physical damage as a result of not removing the oil from the barrel and chamber.
- Each time before shooting, any oil or foreign objects must be removed from the barrel and chamber.
- Even with the air cylinder removed, the regulator may still retain pressure – enough pressure to fire a pellet. Never leave a pellet in the barrel.
- Always inspect the rifle before and after shooting to spot any changes or damage that may have occurred to the rifle. In the event of an unexpected change in performance or damage, please contact our service center or your dealer to arrange for repairs.
Important tips
- Every time you clean the rifle, it will take 20 to 40 pellets or so to restore top accuracy. Unless you have a very compelling reason, don’t clean just before or during a match.
- Our air rifle barrels are extremely well made and feature nearly perfect in interior finish. This means they collect very little fouling and can be easily damaged with careless cleaning techniques.
- Air rifles are completely different than smallbore rifles, so do not use methods or logic derived from smallbore rifles on air rifles.
- Unlike most smallbore rifles, air rifle bolts cannot be easily removed from the action, thus making traditional cleaning rod use nearly impossible from the rear of the action. Some shooters use a rod and clean from the front. Don’t do this, ever. There are many different pull-through cleaning systems on the market for air rifles, and these are much better suited for our rifles.
- Before shooting or any maintenance, bring the rifle to room temperature.
- Carefully remove any moisture or residual from the rifle before shooting.
- Allow the firearm to warm up to room temperature with the action open.
- Carefully remove condensate from the outside parts.
- Rub the firearm (steel parts) down with a suitable gun oil after shooting.
- Pull the cleaning wicks or patches through the barrel in a dry condition a few times until the final cleaning wick or patch does not show any light grey or black fouling, or any oil residue.
Routine Cleaning
- Every 500 pellets: A few passes with a pull-through cleaning system, dry patches.
- Every 2000 pellets: A few passes with a pull-through cleaning system with a light oil on the patch. Do not allow solvent to drip into the action, trigger, or air-port. Follow up with some dry patches.
- Every 4000 to 5000 pellets: If the rifle is maintaining accuracy, continue on with the above process. If you are starting to see fliers, test a few different pellets and also check your velocity. If those are both ruled out, then use a small bronze brush attachment to your cleaning system and make a few passes down the barrel with a very light coating of oil. Follow up with a few wet patches and then dry patches. Make sure no oil remains in the barrel. Fire 20 rounds then check accuracy. If accuracy problems remain, contact us at the service center.
Oiling of pellets
This is an excellent way to ruin the regulator, internal parts of the rifle, and void your warranty. It takes about 30 seconds of inspection to see if a shooter is oiling their pellets. Plan on a $250 + service bill if you oil your pellets and the regulator goes south on you. This practice is utter nonsense for 10 meter rifles.
when to service rifle?
At the 5000 - 6000 pellet intervals, it’s a good time to arrange for inspection and service. We will check the rifle over, test velocity and assess any other problems found. We do not suggest a specific time frame due to the wide range in use among shooters. That said, arranging service within the first two years is suggested while you are still under warranty.
It’s a good practice to have service done at least once a year for active shooters, and every other year for the casual shooter.
If you are planning on attending an important match and some time has passed since your last service, give us a call and we can help you determine if the rifle needs service.
It’s a good practice to have service done at least once a year for active shooters, and every other year for the casual shooter.
If you are planning on attending an important match and some time has passed since your last service, give us a call and we can help you determine if the rifle needs service.
Trigger maintenance
- To avoid gumming, adhesion, or soiling of the trigger parts, never wash out the inner parts of the trigger with a spray or oil. Keep the trigger dry and free from dust.
- No dirt, solvent residues, grease or unsuitable oils must get into the trigger assembly during maintenance of the rifle.
- ANSCHÜTZ recommends cleaning the rifle on its side or with the stock pointing upwards, which will prevent any adverse effects on the trigger assembly.